Boulder Bicycle

 

                         (303) 284-9721

                     4949 Broadway Street, Unit 103, Boulder CO 80304 USA

                     reneherse@comcast.net

 

 

Rene Herse Bicycles

Boulder Bicycle

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Please read shipping info below

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Shipping and Store Information

 

"Unlike many on-line retailers, unless stated otherwise in the item description, items are physically in stock and ready for immediate shipping" 

 

 

We don't sell everything - instead we sell the stuff that we like and which we want to use on our own bikes

 

 

Retail Hours:  Monday, Wednesday, Thursday, and Friday 1-5 and by appointment

We typically are in on Tuesdays but we reserve that day for also running errands and coordinating production with our builders.  Therefore we are not available for retail visitors on Tuesdays unless arranged by appointment.

We answer phones almost all the time monday through friday.  So feel free to call anytime and leave a message if you don't get through. We are a small company and can easily assist with special shipping requests or questions. If you are making an order for someone, and you are unsure what you need, we are here to help.  And returns are no problem.  So rest assured.   A sale is only final when the customer is happy!

 

Three Ways to Order

 

E-mail       reneherse@comcast.net

         

 

If you order by email, we will confirm inventory and shipping charges, give you a parts total, and you can then paypal the funds (or call in with credit card info)

 

 

Phone

Unlike some mailorder companies, we like to speak with our customers and are happy to provide guidance and suggestions.  We are known for often talking folks out of items they don't need or which are inappropriate.  Our goal is for our customers to end up with the stuff they need at reasonable prices and with quick service.

On-line Store

The best option for customers who know what they need and are ready to order.  Quick and efficient, most orders are shipped within one business day.

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On-Line Store Information

Like everyone should be, we are paranoid about credit card security.  When you pay by credit card, we never see your credit card information as it passes directly through a secured gateway with maximum protection.  If you phone in your order, we take down your credit card info but then destroy it as soon as possible. 

If you can put an item into the cart, that means the item is available.  At some point, were sure, we'll goof and get a count wrong.  We keep the cart updated, and if anything, we're likely to have more of an item in stock than the system shows.   

To pay for your purchase, you can use a major credit card, or paypal.   If you don't have a mastercard or visa, please email us your order instead and we'll finalize your order outside the on-line store and you can paypal us or send a check

Finally, please read the info below on shipping charges.  It really is simple, but we do have an amazing way of making simple stuff seem complicated.  And you won't be tested on it!

Shipping Information

 

Domestic Lower 48 State Orders

Orders less than $150 - $7 shipping charge will be charged at checkout.

Orders greater than $150 - no shipping charge. 

       Note that bulky items such as wheels, bicycles and frames will incur additional shipping charges.  We will contact you.

NOTE - the online store will now add in shipping automatically for non bulky item orders going to the lower 48.

 

Alaska and Hawaii Orders and non-mainland United States / Territories

If your order can ship by postal priority and is not charged dimensional weight then the policies above for the lower 48 will apply.  If it turns out that dimensional weight will apply, we will contact you with the additional cost for shipping.  Most orders we send to not incur dimensional fees - but fenders, rims, and wheels for example will.

 

All Foreign including Canada

We will email you the additional payment you will need to cover the shipping.  It is sometimes good for you to email us in advance so that you will know what the charge will be.  The online store WILL NOT add the appropriate shipping automaticallly.

As a guide - foreign orders that can ship in a postal priority flat rate envelope or SMALL flat rate box will incur a $17 shipping charge.  If the order does not fit in a small flat rate box or envelope, the shipping cost for most orders seems to vary between $34 to $70 depending on weight.  For most Asian countries as well as Australia, it is often best to ship by express as it is only a bit more expensive and packages clear customs much faster.

 

Rene Herse Bicycles

Boulder Bicycle

Rene Herse blog

On-line store

Please read shipping info above

Technical articles

Vintage guide